Retail Banking Academy news roundup – 10/04/2017

Barclays chief Jes Staley censured for bid to identify whistleblower

“Barclays chief executive Jes Staley, who has publicly pushed for the highest ethical standards at his bank, is facing major sanctions from UK regulators and a “very significant” pay cut for trying to uncover the identity of a whistleblower who raised concerns about a former colleague Mr Staley hired.”

An Inconvenient Apple Pay Truth

“Despite being the most adopted general purpose instore mobile wallet in the market, our research over the last 2.5 years suggests that Apple Pay isn’t used much.”

Wells Fargo to Claw Back $75 Million From Former Executives

“In a scathing 113-page report that made it clear that all the warning signs of the problem had been glaring, the board released the results of its six-month investigation into the conditions and culture that prompted thousands of Wells Fargo employees to create fraudulent accounts in an effort to meet aggressive sales goals.

Lafferty Daily Briefing – 7th April 2017

“Singapore will continue to push innovation in payments, with the latest scheme backing a Central Addressing System for the collection of mobile numbers for e-payments. The government hopes that this will eventually lead to drop in merchant charges and bring more small businesses into the payment acceptance infrastructure.”


The Retail Banking Academy is the only international training academy that offers qualifications exclusively dedicated to the best practice principles in retail banking from the practitioner’s point of view. We are committed to making the Certified Retail Banker qualification (CRB) the recognised industry standard by making it possible for ambitious retail bankers worldwide to embark on a structured programme that sets the highest standards of ethics, education and customer-oriented retail banking excellence.

Retail Banking Academy news roundup – 16/01/17

Worldpay founder to launch challenger bank to focus on fintech

“Nick Ogden, who sold Worldpay to Royal Bank of Scotland in 2002, is planning to launch ClearBank in the coming months after receiving a licence from the financial regulators.”

Retail loan proposals fall 31% after cash ban

“Retail bank loan applications dropped to 31% less than normal over the past two months even as bankers were busy managing cash surrenders following the demonetisation drive”

Wells Fargo is making all its ATMs cardless

“Beginning this spring, Wells Fargo plans to introduce a “new mobile transaction plan” that will allow customers to withdraw cash from all of the bank’s 13,000 ATMs without using their debit card, according to CNN Money and Fortune.

Lafferty Daily Briefing – 16th January 2017

“Confidence in the US economy has risen in advance of Donald Trump leaving Trump Tower for the White House in four days time, with reports showing good consumer confidence and good CEO confidence.”


The Retail Banking Academy is the only international training academy that offers qualifications exclusively dedicated to the best practice principles in retail banking from the practitioner’s point of view. We are committed to making the Certified Retail Banker qualification (CRB) the recognised industry standard by making it possible for ambitious retail bankers worldwide to embark on a structured programme that sets the highest standards of ethics, education and customer-oriented retail banking excellence.