Retail Banking Academy news roundup – 27/02/17

The Branch of the Future: What Does It Look Like?

“With nearly 60% of traditional banking products still being sold in the branch, it’s hard to argue that the brick-and-mortar channel still doesn’t play a significant role in the retail financial industry. Seven experts on retail banking and branch design share their thoughts on how banks and credit unions will need to re-imagine a new future for face-to-face banking services in the physical world.”

US banks hit brakes on lending after Trump election

“For the first time in more than five years, total outstanding bank loans have dipped for two consecutive months with declines in December and January.”

Standard Chartered’s regional retail business on strong footing

“In the face of strong economic headwinds across the Middle East and some of the African markets, Standard Chartered’s retail banking business has remained resilient

Lafferty Daily Briefing – 27th February 2017

“The Bank of England will revise its rules on how bespoke capital measures are set, potentially giving a boost to challenger banks that currently must abide by standardised models set by regulators.”


The Retail Banking Academy is the only international training academy that offers qualifications exclusively dedicated to the best practice principles in retail banking from the practitioner’s point of view. We are committed to making the Certified Retail Banker qualification (CRB) the recognised industry standard by making it possible for ambitious retail bankers worldwide to embark on a structured programme that sets the highest standards of ethics, education and customer-oriented retail banking excellence.

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