Retail Banking Academy news roundup – 13/03/2017

TD Bank under pressure over sales tactics claims

“Shares in the bank dropped more than 5 per cent on Friday — the most in more than eight years — after reports by the Canadian Broadcasting Corporation accused TD of a catalogue of Wells Fargo-like sales abuses.”

Goldman Sachs: Shadow banking has made China’s credit markets increasingly complex and opaque

[Authors] Ho and Cui estimate that China’s relatively new asset management industry had RMB 91.1 trillion under management as at June 2016. Of that, approximately RMB 32.1 trillion was invested in Non-Standard Credit Assets (NSCA). NSCA’s “reflect the fact that such credits are conforming to neither bank loans nor bond market standards”, the report says.”

HSBC names AIA’s Tucker as chairman in break with past

“HSBC  broke with tradition by choosing outsider Mark Tucker to replace Douglas Flint as chairman later this year, handing the AIA Group boss the task of selecting a new chief executive for Europe’s biggest bank in 2018.

Lafferty Daily Briefing – 13th March 2017

Lloyds Banking Group has struck an agreement to move some of its computer systems and cybersecurity services to IBM, with almost 2,000 staff due to be shifted over to work for the computer business.”


The Retail Banking Academy is the only international training academy that offers qualifications exclusively dedicated to the best practice principles in retail banking from the practitioner’s point of view. We are committed to making the Certified Retail Banker qualification (CRB) the recognised industry standard by making it possible for ambitious retail bankers worldwide to embark on a structured programme that sets the highest standards of ethics, education and customer-oriented retail banking excellence.

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